Course "Investigating a complaint in the workplace" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.

*The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.

Introduction

The importance of taking a complaint seriously – offering whatever help Is necessary and recognizing that the person being accused has the right to due process. We all operate from our own biases, and it is important to know what they are so we can get out of our own way in order to provide neutral and objective investigations.

Learning Objectives

In this course you will first be given examples of sexual harassment and the outcomes based on how the complaint was handled.  This will be followed by a brief summary of the laws pertaining to harassment and discrimination.  Finally, we will focuson how to conduct how to conduct an investigation in the workplace, keeping it neutral, comprehensive and fair.

Area Covered In The Webinar

Examples of complaints, summary of laws pertaining to harassment and discrimination and how to conduct proper investigations. Also, learn about conducting workplace investigations and common biases we all experience.

Why should you attend?

Learning about some of the most common problems in the workplace and strategies for handling them; useful not only in the workplace, but in all aspects of life. Get tips on investigating workplace complaints. In addition, learning about common biases will enable you to better understand your own responses to situations in your life.

Who Will Benefit

In particular anyone in management and HR who is asked to investigate internal complaints.Also, anyone who wants to learn more about how people react due to their own internal biases.

ENROLLMENT OPTIONS

On Demand
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Dr. ArLyne Diamond transforms individuals, groups, and organizations. She has a broad experience including business, education, psychology, marketing, management, economics, and law to enable her to Know More

Ms. ArLyne Diamond, Ph.D.