Introduction

The CFPB's debt collection rules change the way consumers are contacted when a debt is owed. The rules will include limits on the number of calls collectors can make on a weekly basis, address communications by email and text, and require new disclosures at the beginning of the collection process.

Learning Objectives

  • Overview
  • Generally Applicable Provisions
  • Proposed Rules for FDCPA-Covered Debt Collector
  • Future Debt Collection Rulemakings
  • Miscellaneous Provisions

Area Covered In The Webinar

The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay-off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses ' and consumer's rights under the new rules.

Why should you attend?

The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay-off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses ' and consumer's rights under the new rules.

Who Will Benefit

  • Compliance Officers
  • Lenders
  • Operations Personnel
  • Branch Managers
  • Assistant Branch Managers
  • Customer Service Reps
  • Risk Officers
  • Collectors
  • Trainers
  • Regulatory Attorneys/In house Counsel
  • Internal Auditors

ENROLLMENT OPTIONS

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Justin brings over 20 years of wide-arranging experience in compliance, training and regulations. Most recently, he served as Head of Compliance Training at Bank of China where he led the compliance Know More

Mr. Justin Muscolino