Introduction

Presence is personality projected. A presence that speaks well of an individual is one that projects credibility, composure, and confidence. These behaviors are not spoken but rather are displayed through the sum total of the individual. This personality is built on a healthy foundation of positive self-esteem and rational thinking. Attending meetings, delivering presentations, conversing with colleagues: all these work events provide an opportunity to promote presence. Our appearance, non-verbal communication, voice and words all combine to demonstrate our personality and as such much be constructed in a way that consistently sends the right message.

Learn to achieve your conversational goals with others by asking the right questions and actively listening to the answers. Instead of directing your way through interactions that may, "win the battle, but lose to war", learn to maintain an open and positive climate of supportive communication. Lead by involving people in a way that galvanizes their support in the short and long term. Make assertive, clear communication the norm for you and your reports by modeling assertive behaviour with professional integrity day to day.

This highly regarded session uncovers the often hidden motivations of why we act the way we do, and provides practical, easy to implement, strategies to turn negatives into positives and strengthen interpersonal relationships.

Remember, our personal and professional successes are, to a large extent, dependent on our ability to get others to agree with our position. We sometimes achieve this agreement by chance; however, with careful use of certain strategic communication techniques we can learn to develop the kind of rapport with people that consistently creates the results we want.

Area Covered In The Webinar

  • Explore the role of non-verbal communication in enhancing composure and confidence
  • Think rationally to protect your positive attitude
  • Confidently express your ideas and feelings
  • Regain composure after a stumble
  • Maximizing our impressions management skills
  • Self-concept and its influence on our work
  • The importance of emotions in the workplace
  • How to be politically savvy through assertive communication
  • Deal with difficult people
  • Prevent communication breakdowns
  • Create and maintain a communication climate of support rather than defensiveness
  • Assertively handle conflict and create psychological comfort and inclusion
  • Maintain control in difficult to control situations
  • Manage expectations throughout the process to circumvent excessive demands
  • Use professional integrity as a tool to disarm difficult interactions
  • Identify and dispute the fallacies that create debilitative emotions
  • Incorporate rational thinking to maintain emotional control
  • Create and maintain a communication climate of support rather than defensiveness

Why should you attend?

To elevate the inner strength innate in all of us and to foster the confidence that leads to enhanced performance.
We all perform better at, any and all, tasks when we feel confident in our abilities. No matter the endeavor, from doing a task to having a conversation, our performance is improved when we feel comfortable and confident. The question is how to create comfort and confidence.  

This webinar explores the underpinnings of keeping your composure and self-confidence high in the midst of hardship; how to identify and overcome your self-imposed barriers and limits. Learn to create win-win solutions with everyone you work with. In this exciting webinar, you'll learn how to confidently express your ideas and feelings; deal with negative, aggressive, and difficult people; never feel the need to make excuses, over-explain, or over-apologize. You'll learn how to speak about your accomplishments with accuracy and confidence.

To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Being assertive in clarifying expectations early in the engagement is essential.

Who Will Benefit

  • CEO
  • COO
  • Senior Executive
  • Every level of the organization

ENROLLMENT OPTIONS

On Demand
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Paul Byrne is a Canadian based Professor and Principle at Mackay Byrne Group specializing in the delivery of experiential workshops across North America. As a professor, he’s been formally recognize Know More

Paul Byrne