In every organization, there are bright and talented people who never speak up in meetings. Are they shy? Intimidated? Or are they behaving as dictated by the culture in which they were raised? Knowing these differences will enable team members and managers to find the proper strategies to interact with the passive person more effectively. This course will examine situations, settings, management styles, and other factors affecting comfort with communication. It will offer suggestions for making it easier for the “passive person” to speak up. Upon completion, attendees will be able to:

  • Explore several reasons why an employee might be passive
  • Identify their own style – and think about modifying it
  • Recognize various management styles and how they affect communication
  • Identify settings that might be intimidating
  • Discover techniques to improve the possibility of getting passive people to speak up.

Area Covered In The Webinar

  • Introduction
  • Situations requiring active participation
  • Interviewing passive people
  • Management Styles
  • Settings
  • Cultural Styles
  • Cognitive style Differences
  • Suggestions for Encouraging Active Participation
  • Summary and Conclusions

Why should you attend?

Whether you are one of the passive people, a team member, or a manager – learning about what works and what doesn’t work will help you interact more positively with others – and manage them more effectively.

Who Will Benefit

Anyone who has to work or interact with others at all levels in the organization, especially management.


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Dr. ArLyne Diamond transforms individuals, groups, and organizations. She has a broad experience including business, education, psychology, marketing, management, economics, and law to enable her to Know More

Ms. ArLyne Diamond, Ph.D.